Stock

Stock is switched on per product, in the Inventory card of the product editor. Track stock counts down with every order and shows the product as sold out at 0. A product with options counts stock for each variant instead, under Variants.

Each product can have its own low-stock level, or leave it empty to use the shop's level from Shop settings. When an order takes a product down to its low-stock level, one email goes to the people who receive new order emails; it is sent again only after the product has been restocked.

The Stock tab in the products area lists every product and option you can sell. The tiles at the top count what is tracked, low and out, and the units allocated to paid orders not yet sent.

Each row shows Available, Allocated and On hand. Available is what can still be sold. Allocated is held by paid orders that have not been sent. On hand is the two together: what should be on the shelf. Search by name or code, and filter by state or category.

Adjust, on any row or from its right-click menu, adds to, removes from or sets the available stock. Pick a reason (Adjustment, Stock count, Restock, Damaged or Returned) and add a note if it helps; the dialog says what available will go from and to before you save.

You cannot remove more than is available. Setting a number for something that is not tracked starts tracking it.

Stock history, from a row's menu, lists every change with its date and time and the reason: sold, refunded, order cancelled, sold in a bundle, changed in the product, imported, or one of the adjustment reasons. It is the first place to look when a count does not match the shelf.

Shop settings, under Stock, decides what buyers see. Show stock to buyers can be Never, When low or Always. Sold-out products can stay on the website marked sold out, or be hidden until restocked.

Switch on Let visitors ask to be emailed when sold-out products return, and sold-out products and options show a short Email me when it is back form. Each person gets one email when you restock, and the requests are listed under Insights, on the Stock alerts tab.