Shop and products
Set up the shop
Switch the shop on, connect payments through your own Stripe account and choose how the basket and checkout work.
- 5 minute read
- 3 interactive walkthroughs
- For owners of a Pro website
What you need#
The shop comes with the Pro plan. On a website without it, the Shop page explains what the shop adds and links to the plans; nothing about selling appears on the website itself.
With a Pro licence, the website menu gains a Shop group: Products, Orders, Insights, Order emails and Shop settings. Members and above can change the shop; people with view-only access can look but not change anything.
Content
- Pages
- Blog
Visitors
- Messages
- Subscribers
Shop
- Products
- Orders3
- Insights
- Order emails
- Shop settings
Search
- SEO
- Redirects
Shop settings
Your shop
Ready to sell
- Set up payments with Stripe
- At least one product has a price
- 2 delivery methods set
- Order emails go to user@domain.com
- Payments
- Delivery
- Dispatch
- Basket and checkout
- VAT
- Product pages
- Stock
- Discounts
- Documents
- Advanced
Payments
Details neededYour website's shop takes card payments through your own Stripe account. Money goes straight to you; CubeSites takes no cut.
Finish setting upFinish on Stripe's pagePayoutsRefresh statusDelivery
The ways buyers can get their order, in the order they are offered at checkout.
Step 1 of 3
Shop switched on
Adds the shop pages and the basket to the website. Nothing sells until payments are ready.
Reduced motion is on, so the walkthrough waits for you. Use the arrows or pick a step.
- 1Open the website and choose Shop settings under Shop.
- 2Under Your shop, switch on Shop switched on.
- 3Work down the Ready to sell list beside it until every line is ticked.
Good to know: Shop switched on adds the shop pages and the basket to the website. Nothing is sold until payments are ready and at least one product has a price.
Connect payments#
Your shop takes card payments through your own Stripe account. Money goes straight to you and CubeSites takes no cut; Stripe holds the card details and pays out to your bank account.
Set up payments opens Stripe's own form in a window inside CubeSites. Stripe opens a short pop-up to confirm it is you, so allow pop-ups for this site if your browser asks. If the pop-up never appears, Finish on Stripe's page takes you to Stripe's own page and brings you back; the status is read again as soon as you return.
The card shows where things stand: Not set up, Details needed, Stripe is checking your details, then Ready to take payments. Refresh status asks Stripe again at any moment.
Content
- Pages
- Blog
Visitors
- Messages
- Subscribers
Shop
- Products
- Orders3
- Insights
- Order emails
- Shop settings
Search
- SEO
- Redirects
Shop settings
Your shop
Ready to sell
- Set up payments with Stripe
- At least one product has a price
- 2 delivery methods set
- Order emails go to user@domain.com
- Payments
- Delivery
- Dispatch
- Basket and checkout
- VAT
- Product pages
- Stock
- Discounts
- Documents
- Advanced
Payments
Details neededYour website's shop takes card payments through your own Stripe account. Money goes straight to you; CubeSites takes no cut.
Finish setting upFinish on Stripe's pagePayoutsRefresh statusDelivery
The ways buyers can get their order, in the order they are offered at checkout.
Step 1 of 5
Where it stands
Not set up, Details needed, Stripe is checking your details, then Ready to take payments.
Reduced motion is on, so the walkthrough waits for you. Use the arrows or pick a step.
- 1Choose Set up payments.
- 2Fill in the business and bank details Stripe asks for.
- 3Wait for Ready to take payments, choosing Refresh status if it seems slow.
Before you continue: Stripe checks the details you give it, which usually takes a few minutes. Until the badge says Ready to take payments, buyers cannot pay.
The shop settings page#
Shop settings is one long page with a list of its sections beside it: Payments, Delivery, Dispatch, Basket and checkout, VAT, Product pages, Stock, Discounts, Documents and Advanced. Choosing a section in the list jumps straight to it.
Changes collect in a bar at the foot of the page with Save changes and Discard, so nothing goes live by accident. Discount codes are the exception: they save as soon as you save each code. Under Advanced, Order emails to sets where new order emails go (empty sends them to the workspace owners) and Shop address sets the opening path of the shop pages.
Pause taking orders keeps the shop visible while the basket cannot go to payment: useful for a holiday or a stocktake.
Content
- Pages
- Blog
Visitors
- Messages
- Subscribers
Shop
- Products
- Orders3
- Insights
- Order emails
- Shop settings
Search
- SEO
- Redirects
Shop settings
Your shop
Ready to sell
- Set up payments with Stripe
- At least one product has a price
- 2 delivery methods set
- Order emails go to user@domain.com
- Payments
- Delivery
- Dispatch
- Basket and checkout
- VAT
- Product pages
- Stock
- Discounts
- Documents
- Advanced
Payments
Details neededYour website's shop takes card payments through your own Stripe account. Money goes straight to you; CubeSites takes no cut.
Finish setting upFinish on Stripe's pagePayoutsRefresh statusDelivery
The ways buyers can get their order, in the order they are offered at checkout.
Step 1 of 2
Changes collect here
Nothing goes live by accident: Save changes, or Discard to put everything back.
Reduced motion is on, so the walkthrough waits for you. Use the arrows or pick a step.
- Payments are ready
- At least one product has a price
- At least one way to deliver or collect
- Order emails go to the right address
The basket and the checkout#
Under Basket and checkout, choose how buyers pay. On your website, then Stripe for the card asks for their details and delivery on a page of your website, then takes the card on Stripe. All on Stripe's page sends the basket straight to Stripe, which asks for everything.
The basket can be a slide-in drawer, which keeps buyers on the page they were reading and opens from the left or the right, or a page of its own at the basket address. You can also ask for a phone number, let buyers add a note with a label of your choosing, add a basket note and a payment page message, link a terms page, add a tax note and show the free delivery progress bar.
Your basket
Spend £10.00 more for free delivery.Product ASize M, Qty 2£48.00Product BQty 1£12.00Discount codeApplySAVE10-£6.00SPRING5: That code cannot be used with other codes.Goods£60.00Discount-£6.00Total£54.00CheckoutPayouts and demo websites#
Payouts, on the Payments card, shows what Stripe has paid into your bank account and what is on its way. Business and bank details reopens Stripe's form when something changes.
Demo websites are set up by Cube Systems staff, not from your account. On a demo website payments use the Stripe sandbox: no money is taken, orders are marked as test orders and the website shows a small notice saying so.
Common questions
Does CubeSites take a share of each sale?
No. Payments go to your own Stripe account and CubeSites takes no cut. Stripe pays out to your bank account.
The Stripe pop-up did not open. What now?
Allow pop-ups for this site and try again, or choose Finish on Stripe's page. That does the same on Stripe's own page and brings you back, and the status is read again straight away.
Can I stop taking orders for a while?
Yes. Pause taking orders keeps the shop and the products visible, but the basket cannot go to payment until you switch it off again.
Who can change the shop?
Members and above. Anyone with view-only access can look at the shop settings but not change them.
Related guides
- Plans and trialsWhat a licence is, what each plan covers, how the trial works, and what read-only means.Plans and billing
- Add productsProducts, categories, collections, attributes, options, bundles, files and pictures: everything a product can carry.Shop and products
- Delivery and dispatchDelivery and collection methods, free delivery, products that need their own method, and the dates orders should leave by.Shop and products
- Publish and unpublishChoose what goes live in the Publish dialog, publish products on their own, see what is waiting, and take a site offline without deleting it.Publishing and domains
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