Prices, offers and VAT

Each product has a price in the Pricing card. Leave it empty for no price; visitors can still ask about the product. A was price is shown crossed out beside a lower price.

Under the fields, a line says exactly how the price will look today, such as £24.00 with £30.00 crossed out. A product with variants priced differently shows as From and its lowest price.

An offer price replaces the price from the start of its first day to the end of its last day, with the usual price crossed out. Leave the last day empty for an offer with no end. If the offer starts later, the line under the fields says when it will change.

Prices, was prices and offers are live as soon as they are saved, with nothing to publish. The On offer filter and the offers page, switched on under Collections, pick them up by themselves.

Your prices always include any VAT. When your business is VAT registered, switch on VAT registered under VAT in Shop settings, add your VAT number for invoices and check the standard and reduced rates. Products are normally sets the class for any product without one of its own: Standard, Reduced, Zero or Exempt.

Different goods can take different classes. Some food, such as coffee beans or tea to make at home, is usually zero rated, while equipment such as grinders, kettles and mugs is standard rated. Give a whole category its own class in its settings, or one product its own rate in its VAT and discounts card. This is a general guide, not tax advice: check HMRC's guidance or ask your accountant if you are unsure.

Delivery charges are takes a class too, usually the same as the goods you mostly sell. Every order line then records the VAT inside its price, the order shows Includes VAT with the amount, and invoices show the breakdown.

Show "Includes VAT" in the basket and checkout adds a line under the total saying how much of it is VAT. Without VAT registration, prices are shown and charged as they are and no VAT is worked out or printed.