The website did not publish

The commonest "it did not publish" is a website without a bought licence: a trial website, a website whose licence was moved or taken off, or one whose licence has ended. The Publish dialog then says Choose a plan for this website, and Choose a plan opens the Licences page with that website picked out, ready to assign a spare licence or buy one.

In a trial this is by design: the trial builds and previews everything but does not publish. A bought licence for the website opens publishing for good.

The Publish dialog lists every page added, changed or removed, the design and site settings, and the product changes, all ticked to start with. Anything you untick stays in the draft: the live website keeps its old version of that page, or does not have the page at all if it is new. That is the point of choosing, not a fault.

To put it live, publish again and leave it ticked, or press Publish everything. Until then it is listed under Waiting to publish on the website's overview, and the websites list shows how many changes are waiting.

Products, categories and attributes are published apart from the pages. If you published only pages, or unticked Products in the Publish dialog, the product changes are still waiting. Publish products, in the products area, lists what will change and puts it live on its own, without touching any page. The Publish products guide in the shop section goes through it step by step.

Prices, stock and offers are different: they are live as soon as they are saved, with no publishing at all. If a price looks wrong on the live website, check the product itself rather than the publish.

Check the badges before anything else: Live, changes waiting on the website card, or a count of changes waiting, means something is still in the draft. Open the website's overview, where Waiting to publish lists it, publish it, then reload the live page properly rather than an old tab.

For a change that does not appear even after publishing, check the other addresses: with both a cubesites.site address and a custom domain, one may be the main address and the other a redirect. The change is at both.

A site that shows a holding page has been taken offline on purpose: website Settings has the switch, and it is one click to return. A site asking for a password is protected rather than broken: the password is in website Settings, and search engines are told to stay away until it is switched off.

If a site looks right on staging but not live, the two are different versions by definition. Send to staging or promote the same version, then compare like with like.