CubeSites Help
Troubleshooting

Troubleshooting

Find an earlier version

Use version history to find, preview and restore what the site looked like before.

  • 2 minute read
  • 2 interactive walkthroughs
  • For everyone publishing a website

Finding the version#

Version history lists every published version with its date and publisher. Reading the list is usually enough to find the right moment; Preview then opens that version exactly as it went out, in a new tab.

The list is also the answer to "when did it change?", which is worth checking before changing anything in a hurry.

Your Company
Your CompanyLiveEdit sitePublish
your-company.cubesites.site
OverviewPagesBlogTeamMessagesSubscribersSEORedirectsSitemapLanguagesStagingSettingsVersion history
07/10/2026 16:42User ALivePreviewRestore
04/10/2026 09:15User AOn stagingPreviewMake liveRestore
StagingA private copy to show a client before it goes live.Send to staging

Step 1 of 2

The list tells the story

Dates and publishers, newest first. Reading it usually finds the right moment without previewing anything.

Reduced motion is on, so the walkthrough waits for you. Use the arrows or pick a step.

  1. 1Open Version history from the website menu.
  2. 2Preview the versions around the change.
  3. 3Identify the one to keep, or the one to restore.

Putting a version back#

Each version in the history has two ways back. Make live puts that version in front of visitors straight away and keeps the version it replaced, so it can be undone the same way. Anything changed in the editor since stays in the draft for later, and the products visitors see stay as they are: an older version brings back its pages, design and settings, not its products.

Restore is the gentler one: it copies that version into the editor, products included, replacing the draft, and nothing changes for visitors until you publish. Use it when the old version is a starting point rather than the answer.

Your Company
Your CompanyLiveEdit sitePublish
your-company.cubesites.site
OverviewPagesBlogTeamMessagesSubscribersSEORedirectsSitemapLanguagesStagingSettingsVersion history
07/10/2026 16:42User ALivePreviewRestore
04/10/2026 09:15User AOn stagingPreviewMake liveRestore
StagingA private copy to show a client before it goes live.Send to staging

Step 1 of 4

Look before you leap

Preview opens the version exactly as it went out.

Reduced motion is on, so the walkthrough waits for you. Use the arrows or pick a step.

Before you continue: Make live returns every page as it was in that version, including pages removed since. If work published after that version matters, note it down first, because visitors will see the older website.

After the dust settles#

Once the site is right again, the cause is worth one minute: a change published by mistake is a habit problem, not a version history problem. The common fixes are checking the status badge before a big edit and using preview links for anything still being thought about.

  • The restored version checked at the live address
  • The newer work saved somewhere if still wanted
  • The habit at fault identified
  • Support told if the cause is ours

Common questions

Does Make live bring back old products and prices?

No. Products stay as they are live now, and prices, stock and offers are always the current ones. Publish products separately if the products should change too.

Something here out of date, or a step that did not match what you see? Tell us and we will correct the guide. Never send a password or an API token.