# Set up the shop

Switch the shop on, connect payments through your own Stripe account and choose how the basket and checkout work.

For: Owners of a Pro website

## What you need

The shop comes with the Pro plan. On a website without it, the Shop page explains what the shop adds and links to the plans; nothing about selling appears on the website itself.

With a Pro licence, the website menu gains a Shop group: Products, Orders, Insights, Order emails and Shop settings. Members and above can change the shop; people with view-only access can look but not change anything.

Walkthrough: Switching the shop on (Shop settings and payments)

1. **Shop switched on**: Adds the shop pages and the basket to the website. Nothing sells until payments are ready.
2. **Ready to sell**: Four checks: payments, a priced product, a way to deliver, and where order emails go. Each unticked line links to its fix.
3. **Every section in one list**: Choose a section to jump straight to it. A dot marks one that needs a look before saving.

1. Open the website and choose Shop settings under Shop.
2. Under Your shop, switch on Shop switched on.
3. Work down the Ready to sell list beside it until every line is ticked.

Note: Shop switched on adds the shop pages and the basket to the website. Nothing is sold until payments are ready and at least one product has a price.

## Connect payments

Your shop takes card payments through your own Stripe account. Money goes straight to you and CubeSites takes no cut; Stripe holds the card details and pays out to your bank account.

Set up payments opens Stripe's own form in a window inside CubeSites. Stripe opens a short pop-up to confirm it is you, so allow pop-ups for this site if your browser asks. If the pop-up never appears, Finish on Stripe's page takes you to Stripe's own page and brings you back; the status is read again as soon as you return.

The card shows where things stand: Not set up, Details needed, Stripe is checking your details, then Ready to take payments. Refresh status asks Stripe again at any moment.

Walkthrough: Connecting payments through Stripe (Shop settings and payments)

1. **Where it stands**: Not set up, Details needed, Stripe is checking your details, then Ready to take payments.
2. **Stripe's form, inside CubeSites**: Set up payments, and later Finish setting up, open Stripe's own form in a window here. Allow the short pop-up Stripe uses to confirm it is you.
3. **If the pop-up is blocked**: Finish on Stripe's page does the same on Stripe's own site and brings you back, with the status read again on return.
4. **Refresh status**: Asks Stripe again. Checking your details usually takes a few minutes.
5. **Payouts**: What Stripe has paid into your bank account, and what is on its way. CubeSites takes no cut.

1. Choose Set up payments.
2. Fill in the business and bank details Stripe asks for.
3. Wait for Ready to take payments, choosing Refresh status if it seems slow.

Warning: Stripe checks the details you give it, which usually takes a few minutes. Until the badge says Ready to take payments, buyers cannot pay.

## The shop settings page

Shop settings is one long page with a list of its sections beside it: Payments, Delivery, Dispatch, Basket and checkout, VAT, Product pages, Stock, Discounts, Documents and Advanced. Choosing a section in the list jumps straight to it.

Changes collect in a bar at the foot of the page with Save changes and Discard, so nothing goes live by accident. Discount codes are the exception: they save as soon as you save each code. Under Advanced, Order emails to sets where new order emails go (empty sends them to the workspace owners) and Shop address sets the opening path of the shop pages.

Pause taking orders keeps the shop visible while the basket cannot go to payment: useful for a holiday or a stocktake.

Walkthrough: Saving shop settings (Shop settings and payments)

1. **Changes collect here**: Nothing goes live by accident: Save changes, or Discard to put everything back.
2. **Pause taking orders**: The shop stays visible, but the basket cannot go to payment until you switch it off.

- [ ] Payments are ready
- [ ] At least one product has a price
- [ ] At least one way to deliver or collect
- [ ] Order emails go to the right address

## The basket and the checkout

Under Basket and checkout, choose how buyers pay. On your website, then Stripe for the card asks for their details and delivery on a page of your website, then takes the card on Stripe. All on Stripe's page sends the basket straight to Stripe, which asks for everything.

The basket can be a slide-in drawer, which keeps buyers on the page they were reading and opens from the left or the right, or a page of its own at the basket address. You can also ask for a phone number, let buyers add a note with a label of your choosing, add a basket note and a payment page message, link a terms page, add a tax note and show the free delivery progress bar.

Picture: The basket drawer. The basket as a slide-in drawer, with the free delivery progress bar and a discount code.

## Payouts and demo websites

Payouts, on the Payments card, shows what Stripe has paid into your bank account and what is on its way. Business and bank details reopens Stripe's form when something changes.

Demo websites are set up by Cube Systems staff, not from your account. On a demo website payments use the Stripe sandbox: no money is taken, orders are marked as test orders and the website shows a small notice saying so.

## Does CubeSites take a share of each sale?

No. Payments go to your own Stripe account and CubeSites takes no cut. Stripe pays out to your bank account.

## The Stripe pop-up did not open. What now?

Allow pop-ups for this site and try again, or choose Finish on Stripe's page. That does the same on Stripe's own page and brings you back, and the status is read again straight away.

## Can I stop taking orders for a while?

Yes. Pause taking orders keeps the shop and the products visible, but the basket cannot go to payment until you switch it off again.

## Who can change the shop?

Members and above. Anyone with view-only access can look at the shop settings but not change them.

## Related guides

- [Plans and trials](/help/plans-and-billing/plans-and-trials)
- [Add products](/help/shop/add-products)
- [Delivery and dispatch](/help/shop/delivery-and-dispatch)
- [Publish and unpublish](/help/publishing-and-domains/publish-and-unpublish)
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Contact: hello@cubesites.co.uk | 01234 672 617 | https://cubesites.co.uk/contact