# Cards, invoices and several websites

The card, billing details and invoices, the agency discount, Managed licences and organisation billing.

For: Workspace owners, admins and agencies

## The card, billing details and invoices

Plans and billing, in Settings, holds the money side: a summary of your licences and the bill for each billing period, the one card that pays for every licence in the workspace with Change card, the date and amount of the next payment, the billing details printed on invoices (email for invoices, company name and address), and every invoice to download.

Each payment produces an invoice there, including the first payment for new licences and the difference after a change of plan. Prices are shown without VAT, and VAT is added where it applies.

Walkthrough: Where the money side lives (The Licences page)

1. **Plans and billing**: The card, billing details and invoices are in Settings, linked from the foot of the Licences page.
2. **The bill at a glance**: Monthly and yearly bills without VAT, for the licences bought by card in this workspace.

1. Open Settings, then Plans and billing.
2. Check the billing details before the first invoice.
3. Save the invoices somewhere your accountant can find them.

## The agency discount

The agency discount counts the licences a workspace pays for and takes a percentage off the whole bill: 15 per cent from 5 licences and 25 per cent from 10. Above 25 licences, talk to us about a price. It is applied as licences are added, with no claim or code, and the buying dialog shows it in your bill after before you pay.

Licences arranged with Cube Systems, and licences an organisation pays for, are not on the workspace's own bill, so the bill tiles on the Licences page count only the licences bought by card in the workspace.

Walkthrough: The agency discount (Buying licences)

1. **Counted in licences**: 15 per cent off the whole bill from 5 licences, 25 per cent from 10.
2. **Shown before you pay**: Your bill after includes the discount line, so there is no claim or code.

Note: Licences in different workspaces only count together when one organisation pays for those workspaces.

## Managed licences

Managed is not bought by card. It is arranged with Cube Systems: our team builds and looks after the website for you. The buying dialog shows Managed beside Standard and Pro with Ask us, which starts an email to us.

A licence we arrange shows Arranged with Cube Systems on the Licences page. It can be assigned to a website and moved like any other, but its plan and its end are handled by us.

Walkthrough: Licences arranged with Cube Systems (Buying licences, then The Licences page)

1. **Ask us**: Managed is arranged with us rather than bought by card.
2. **In the same list**: An arranged licence shows Arranged with Cube Systems and can be assigned and moved like any other.

## When an organisation pays

An organisation can pay for its client workspaces. It buys each workspace's licences on its own card, from Organisation billing, and the discount is measured across the group. Moving client workspaces under an organisation does not move their content: each keeps its websites, media and people.

In a workspace an organisation pays for, the licences show Paid by and the organisation's name. People there can see them and put them on websites, but not buy or cancel them; the Licences page says who buys them, with a link to Organisation billing.

Walkthrough: Organisation billing (The organisation console)

1. **One card for the group**: The organisation buys the licences of the client workspaces it pays for, discount measured across them all.
2. **Content stays put**: Paying for a client workspace changes who buys its licences, not a single page.

- [ ] One billing contact who reads the statements
- [ ] Billing details correct before the first invoice
- [ ] Every client knows who arranges their licences

## Watching usage

Usage, at the bottom of Plans and billing, shows websites, people, storage, AI drafts and AI images against what the licences allow. Nothing is billed from usage: the counts explain an allowance rather than meter one.

Allowances belong to the workspace and add up across its licences, so a burst of AI drafting for one website uses the month for the whole workspace.

## Can discounts be backdated?

The discount applies from the moment the qualifying licences exist. It is measured live rather than at renewal.

## Who sees organisation billing?

People with the organisation role that includes billing. People in a client workspace see the licences the organisation bought for them, but not the organisation's card.

## Can one person pay for a website the client owns?

Yes. Who owns the workspace and whose card pays are separate decisions, which is how agencies usually work.

## Related guides

- [Buy and manage licences](/help/plans-and-billing/buy-and-manage-licences)
- [Work across workspaces and organisations](/help/workspace-and-people/work-across-workspaces-and-organisations)
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CubeSites is a trading name of Cube Systems Limited, part of Crushed Ice Group. Registered in England and Wales, company number 17220899. Registered office: Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP. ICO registration number ZC216972.

Contact: hello@cubesites.co.uk | 01234 672 617 | https://cubesites.co.uk/contact
