# CubeSites Help

Step-by-step guides with interactive walkthroughs for the editor, publishing, enquiries and your account.

## Getting started

Create an account, start a website from a template or a description, and reach a first preview.

- [Create your account](/help/getting-started/create-your-account): Sign up, name your workspace and know what happens before your website is live.
- [Start your first website](/help/getting-started/start-your-first-website): Begin from a template or a short description, choose the name and address, and reach the editor.
- [Find your way around](/help/getting-started/find-your-way-around): The workspace menu, the home page and the websites list, and what the cards and badges mean.
- [Make your first changes](/help/getting-started/make-your-first-changes): Change the heading, add a section, undo things, and see it all in a preview before publishing.
## The editor

Select, edit and arrange the page, and know what saves when.

- [Work with sections](/help/editor/work-with-sections): Select sections and parts, right-click for quick actions, and move things without breaking the page.
- [Change a section look](/help/editor/change-a-section-look): Use the Design tab for tone, spacing and styles, without touching the rest of the website.
- [Change text and images](/help/editor/text-and-images): Type over text where it sits, change images from the library, and keep every image described.
- [Undo, saving and preview](/help/editor/undo-save-and-preview): How the editor saves, what undo covers, and how to look at work in progress safely.
- [Keyboard shortcuts](/help/editor/keyboard-shortcuts): The handful of keys that make the editor quicker, from undo to selecting a part with Alt+Click.
## Blocks and sections

Every kind of content you can add, and how to reuse it.

- [Add a section](/help/blocks/add-a-section): The Add panel, quick add with the / key, and where a new section lands on the page.
- [Every block explained](/help/blocks/every-block-explained): The full catalogue of blocks, grouped by what they do, with what each one is for.
- [The header, footer and global bars](/help/blocks/header-footer-and-globals): The rows that appear on every page, and how to edit them once.
- [Reuse with patterns](/help/blocks/reuse-with-patterns): Save sections and groups to reuse, share them to the Pattern Book, and add other people's patterns.
## Pages and the menu

Add pages, arrange the menu and keep the addresses tidy.

- [Create and organise pages](/help/pages-and-menu/create-and-organise-pages): Add pages, choose their addresses, nest them, and duplicate or delete them when things change.
- [Edit the menu](/help/pages-and-menu/edit-the-menu): Rename a menu item without touching the page title, hide pages from the menu, and keep the order sane.
- [Write in another language](/help/pages-and-menu/write-in-another-language): Create a version of a page in a second language and control what international visitors see.
- [Set up the 404 page](/help/pages-and-menu/set-up-the-404-page): What visitors see at a wrong address, and how to make it useful.
## Blog

Write and schedule posts, and bring posts in from a feed.

- [Start the blog](/help/blog/start-the-blog): Switch the blog on, choose its address and name, and know what visitors will get.
- [Write and publish posts](/help/blog/write-and-publish-posts): Draft a post, organise it with tags and a cover, schedule it, and publish when it is ready.
- [Bring in posts from a feed](/help/blog/bring-in-posts-from-a-feed): Point the blog at an RSS feed or a Client-Link address and let new posts arrive by themselves.
## Forms and enquiries

Build forms, read the messages and reply, and collect subscribers.

- [Build a contact form](/help/forms-and-enquiries/build-a-contact-form): Add a form, choose its questions and answer types, and know where the answers arrive.
- [Read and answer enquiries](/help/forms-and-enquiries/read-and-answer-enquiries): The inbox, the stage board, tags and notes, and replying without leaving the site.
- [Forward and export messages](/help/forms-and-enquiries/forward-and-export-messages): Send new messages to another mailbox, take a CSV copy, and keep spam out of the way.
- [Collect subscribers](/help/forms-and-enquiries/collect-subscribers): Add an email sign-up, keep the list tidy, and export it when it is wanted elsewhere.
## Shop and products

Sell from your website with the Pro plan: payments, products, stock, delivery, discount codes, orders, refunds and insights.

- [Set up the shop](/help/shop/set-up-the-shop): Switch the shop on, connect payments through your own Stripe account and choose how the basket and checkout work.
- [Add products](/help/shop/add-products): Products, categories, collections, attributes, options, bundles, files and pictures: everything a product can carry.
- [Stock](/help/shop/stock): Count stock, see what paid orders are holding, adjust it with a reason and let visitors ask to hear when something is back.
- [Prices, offers and VAT](/help/shop/prices-offers-and-vat): Set prices and was prices, run timed offers, and tell the shop how VAT applies to your goods and delivery.
- [Delivery and dispatch](/help/shop/delivery-and-dispatch): Delivery and collection methods, free delivery, products that need their own method, and the dates orders should leave by.
- [Discount codes](/help/shop/discount-codes): Percentage and amount codes, minimum spends, dates, limits, which products they cover and how buyers see them.
- [Orders](/help/shop/orders): The orders board and list, stages and tags, quick actions, everything inside an order and the page your buyer sees.
- [Refunds and changes](/help/shop/refunds-and-changes): Refund a whole order or part of one, put stock back, email the customer, and what happens in Stripe.
- [Order emails and documents](/help/shop/order-emails-and-documents): The emails your buyers and your team receive, the shared header and footer, and the invoices, receipts and slips you print.
- [Shop insights](/help/shop/shop-insights): Revenue, orders, conversion, abandoned baskets, best sellers, customers and back in stock requests, all in one place.
- [The storefront and filters](/help/shop/storefront-and-filters): How products look on the website: cards, listings, filters, search, product pages and the basket.
- [Publish products](/help/shop/publish-products): Put product changes live on their own, see what is live straight away, and how products travel with versions.
- [Catalogue only](/help/shop/catalogue-only): List products with no prices or orders, for businesses that work from enquiries, and let visitors ask about any product.
## Search and AI answers

Titles, descriptions, redirects, sitemaps and being found by AI assistants.

- [Search titles and descriptions](/help/seo/search-titles-and-descriptions): Give every page a title and description you chose, rather than accepting the defaults.
- [Site-wide SEO settings](/help/seo/site-wide-seo-settings): Pages in search, the title pattern, verification codes and the checks that catch gaps.
- [Redirects and sitemaps](/help/seo/redirects-and-sitemaps): Send old addresses to new ones, import a list, and hand search engines the sitemap.
- [Be found by AI assistants](/help/seo/be-found-by-ai-assistants): How CubeSites talks to AI assistants, and the switches that control it.
## Brand and design

Colours, fonts, your logo and the images you use.

- [Choose colours and fonts](/help/brand-and-design/choose-colours-and-fonts): The Theme panel: colour schemes, font pairs, corners and spacing for the whole website.
- [Brand ideas](/help/brand-and-design/brand-ideas): Let AI propose three directions, then apply the one that feels like the business.
- [Logo and site icon](/help/brand-and-design/logo-and-site-icon): Put the logo in the header and the icon in the browser tab, and know where each one appears.
- [Images and media](/help/brand-and-design/images-and-media): Upload, file and find images, set focal points, and generate starting points with AI.
## Templates

Start from a template, save your own, and move a website in or out as a file.

- [Start from a template](/help/templates/start-from-a-template): Choose one of the starter designs, preview it with your own name, and know what you are getting.
- [Save and reuse a template](/help/templates/save-and-reuse-a-template): Turn a finished website into a template, for this workspace, an organisation, or sale.
- [Import and export a website](/help/templates/import-and-export-a-website): Move a website between workspaces as a file, and validate one before importing.
## Cube apps and the API

Connect CubeConnect, see what connections add, and automate with the API.

- [Connect CubeConnect](/help/integrations/connect-cubeconnect): Link the workspace to the rest of the Cube family with one key, and understand the statuses.
- [What connections add](/help/integrations/what-connections-add): The blocks and behaviours that arrive with a CubeConnect connection, and how to spot them.
- [Automate with the API](/help/integrations/automate-with-the-api): Tokens, the JSON API for drafts, and the MCP server for AI assistants.
## Publishing and domains

Put the site live, connect a domain and bring an earlier version back.

- [Publish and unpublish](/help/publishing-and-domains/publish-and-unpublish): Choose what goes live in the Publish dialog, publish products on their own, see what is waiting, and take a site offline without deleting it.
- [Your cubesites.site address](/help/publishing-and-domains/your-cubesites-address): The included address, how to tidy it, and when to make it the main one.
- [Connect your own domain](/help/publishing-and-domains/connect-your-own-domain): Point www.your-company.co.uk at the site: the records, the wait, and what can go wrong.
- [Version history and staging](/help/publishing-and-domains/version-history-and-staging): Every publish is kept; bring one back. Stage a version privately for a client to approve.
## Workspace and people

Invite people, choose roles, keep your account secure, and work across workspaces.

- [Invite people and roles](/help/workspace-and-people/invite-people-and-roles): Bring colleagues in, pick the right level for each, and change your mind safely later.
- [Your profile and sign-in security](/help/workspace-and-people/your-profile-and-sign-in-security): Your name and time zone, a strong password, two-step sign-in, and API tokens.
- [Work across workspaces and organisations](/help/workspace-and-people/work-across-workspaces-and-organisations): Switch between workspaces, create more, and use an organisation to manage client sites.
## The phone app

Keep an eye on enquiries and your websites from your phone.

- [Get started on the phone](/help/mobile/get-started-on-mobile): What the CubeSites phone app is for, how to sign in, and what it deliberately leaves to the web.
- [Manage your site on the go](/help/mobile/manage-your-site-on-the-go): Enquiries, publishing, posts, search checks and version history from the phone.
## Plans and billing

Licences, the trial, cards and invoices.

- [Plans, licences and the trial](/help/plans-and-billing/plans-and-trials): What a licence is, what each plan covers, how the trial works, and what read-only means.
- [Buy and manage licences](/help/plans-and-billing/buy-and-manage-licences): Buy licences by card, make a website on one, and assign, move, change, cancel or resume them.
- [Cards, invoices and several websites](/help/plans-and-billing/pay-for-several-websites): The card, billing details and invoices, the agency discount, Managed licences and organisation billing.
## Troubleshooting

Publishing, domains and finding things again, without risking what works.

- [The website did not publish](/help/troubleshooting/the-website-did-not-publish): Work through the usual reasons a publish did not happen, or did not include what you expected.
- [New website is greyed out](/help/troubleshooting/new-website-is-greyed-out): Why New website cannot be pressed, and the quickest ways to make a website anyway.
- [My domain is not working](/help/troubleshooting/my-domain-is-not-working): From Waiting for DNS to a working address: the few things that genuinely go wrong.
- [Find an earlier version](/help/troubleshooting/find-an-earlier-version): Use version history to find, preview and restore what the site looked like before.
- [Contact support](/help/troubleshooting/contact-support): What to include so the first reply is useful, and where the answers live.
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CubeSites is a trading name of Cube Systems Limited, part of Crushed Ice Group. Registered in England and Wales, company number 17220899. Registered office: Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP. ICO registration number ZC216972.

Contact: hello@cubesites.co.uk | 01234 672 617 | https://cubesites.co.uk/contact